Refund Policy
Last updated: July 2026
JunkPro collects payment in person once your job is complete — never online, and never in advance. Because of that, there's no online charge to refund.
If something's not right
If you're not satisfied with a completed job — items missed, damage during removal, or pricing you don't think was fair — contact us within 48 hours at eithan@junkremovalspro.com or (416) 474-7513. We'll work with you directly to make it right, whether that's a return visit, a price adjustment, or another resolution that's fair to both sides.
Cancelling a request
You can cancel or reschedule a pickup request at no cost any time before the crew arrives — just call or text us. Since payment happens on the day, there's nothing to refund for a cancellation.
This is a general refund policy template for a small Ontario service business. It is not a substitute for advice from a lawyer, and JunkPro recommends reviewing it with one before relying on it as a complete legal document.